Digital Platforms and Business Management Systems

When off-the-shelf software does not fit, we build a system around how you work. OteK IT Services develops digital platforms that connect service providers with their customers, such as Daktoori for booking appointments with doctors, and internal systems to manage operations, staff and reports.

What we build

Booking and service platforms

Platforms that connect customers with providers: search, booking, appointments, reviews and notifications.

Internal management systems

Systems to run operations, orders, staff and customers instead of paper and spreadsheets.

Roles and permissions

Every user sees only what is theirs: manager, employee, provider, customer.

Reports and dashboards

Numbers and reports that help you decide and follow performance.

Web and mobile apps

A web version for management and mobile apps for customers or staff, all on the same system.

Integrations

Connections to inventory and accounting systems, messaging, payment and the tools you already use.

How we work

1

Business analysis

We study how you work today and define what the system needs.

2

Technical and financial proposal

You get a description of the system, its phases, cost and timeline.

3

Built in phases

We deliver in phases so you can try it and give feedback early.

4

Go-live and support

We launch the system, train your team and keep supporting and improving it.

Frequently asked questions

What is the difference between a custom system and ready-made software?

Ready-made software makes you follow its way of working. A custom system is built around your workflow and your team's permissions, and can grow with you.

Does the system work on mobile?

Yes. It works in the phone browser, and we can build Android and iOS apps for customers or staff.

Is my data safe?

We build the system with clear permissions for every user, encrypted connections and data backups.

How long does it take to build a system or platform?

It depends on its size. We split it into phases and give a timeline for each phase in the proposal.

A system that fits your work

Explain how you work and we will suggest the right system.

Get a quote

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